Superfast broadband coverage map
Connecting Shropshire has updated its broadband coverage map. The map shows whether premises in the Council area currently have access to a superfast broadband connection, whether they are planned for delivery before June 2023, or have no current/planned superfast broadband coverage.
Note: we define superfast broadband as a download speed of at least 30mbps.
The map is based on information provided to Connecting Shropshire in March 2020 during the Market Intelligence Review, to which the following broadband infrastructure providers contributed:
- Airband Community Internet Ltd (https://www.airband.co.uk/)
- Full Fibre Limited (https://www.fullfibre.co/)
- Secure Web Services (http://www.securewebservices.co.uk/)
- Userve (https://www.userve.net/)
- Virgin Media (https://www.virginmedia.com/)
Note: Openreach (https://www.openreach.com/) declined to provide information as part of the Market Intelligence Review, so previous data was used as a baseline. Shropshire Council used Openreach’s data as of December 2018 and updated the information using local intelligence and data that is available in the public domain through the Openreach wholesale website. Shropshire Council feel this data now represents an accurate position of Openreach’s current deployment in the Shropshire Council area.
Premises Dataset and Process of Review
Shropshire Council used the Ordnance Survey premises dataset as of February 2020.
Total premises: 151,328
Summary of premises classification:
145,960 Current superfast broadband coverage (grey dots)
3,935 Planned superfast broadband coverage by June 2023 (blue dots)
1,433 No current or planned superfast broadband coverage (yellow dots)
151,328 TOTAL Premises
Connecting Shropshire plans to update the map every six months to take account of any changes in the dataset.
If you have any queries about the classification of premises, please email: connecting.shropshire@shropshire.gov.uk
How to use the map
To access the map, go to: https://shropshire.maps.arcgis.com/apps/webappviewer/index.html?id=ddc8d72666934ca4ab4f938050be4ee4
The dynamic map has a number of data layers. These are illustrated in the legend in the top right-hand corner of the map. Once all the data has loaded you can toggle the relevant layers on or off by ticking the respective classifications.
When you left-click your mouse pointer on the dot on a premises you will be able to see a ‘pop up’ label that illustrates the property attributes in relation to the map legend.
FAQs
Q. My property is showing as having superfast broadband available, how do I know which of the six broadband infrastructure provider(s) provide coverage?
A. Make contact directly with the suppliers listed below, or email your address details to connecting.shropshire@shropshire.gov.uk.
- Airband Community Internet Ltd (https://www.airband.co.uk/)
- Full Fibre Limited (https://www.fullfibre.co/)
- Openreach (https://www.openreach.com/)
- Secure Web Services (http://www.securewebservices.co.uk/)
- Userve (https://www.userve.net/)
- Virgin Media (https://www.virginmedia.com/)
Q. My property is planned for superfast broadband delivery by June 2023. How do I find out when?
A. Make contact directly with the suppliers listed below, or email your address details to connecting.shropshire@shropshire.gov.uk.
- Airband Community Internet Ltd (https://www.airband.co.uk/)
- Full Fibre Limited (https://www.fullfibre.co/)
- Openreach (https://www.openreach.com/)
- Secure Web Services (http://www.securewebservices.co.uk/)
- Userve (https://www.userve.net/)
- Virgin Media (https://www.virginmedia.com/)
Q. My property is showing as No Current or Planned coverage – what are my options for accessing a superfast broadband connection?
A. The main options are:
- For premises in rural areas: The government’s Gigabit Broadband Voucher Scheme (https://gigabitvoucher.culture.gov.uk/).
Shropshire Council has allocated up to £1m to increase the value of the vouchers, see: https://gigabitvoucher.culture.gov.uk/shropshire).
Please note that the current Scheme is due to close to applications on 31/03/21. - For premises without a 10mbps download speed: The Broadband Universal Service Obligation (USO).
The USO is a national scheme implemented by Ofcom, which has appointed BT as the Universal Service Provider for most of the UK, including Shropshire. To find out more call 0800 783 0223 or go to: bt.com/uso.
Ofcom information about the USO is available here: https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/broadband-uso-need-to-know.
If your property isn’t eligible for the Voucher Scheme or the Broadband USO, please email your address details to connecting.shropshire@shropshire.gov.uk and we may be able to signpost you to other options.
Map disclaimer
Please note that the map consists of two layers; a base map layer and an address point dataset layer. Both represent a snapshot of the datasets, which are not necessarily taken at the same time. For example, newly built houses may show on one layer but not the other and houses which have been built very recently may not show on either layer.