Connecting Shropshire

Frequently asked questions

About the programme:

What is Connecting Shropshire?

Connecting Shropshire is a programme bringing faster broadband to the parts of the Shropshire Council area where it isn’t economically viable for private companies to provide it.

When is the Connecting Shropshire programme due to end?

Winter 2020.

What is superfast broadband?

We define superfast broadband as a download speed of at least 30mbps.

What does the counter on the front page represent?

The counter on the front page of the website shows the number of premises that have benefited from the programme and can upgrade to a broadband service with a download speed of at least 30mbps.

This figure includes premises in the programme area that have access to superfast broadband connection from build by projects in neighbouring authorities, such as Superfast Staffordshire.

What is the Gigabit Broadband Voucher Scheme?

Gigabit vouchers can be used by small businesses and the local communities surrounding them to contribute to the installation cost of a gigabit-capable connection. Businesses can claim up to £2,500 against the cost of connection either individually or as part of a group project. Residents can benefit from the scheme with a voucher worth £500 as part of a group project.
To find out more, go to: https://gigabitvoucher.culture.gov.uk/

Where can I get more information?

If you have any further queries, please make contact:

What about me?

How can I check my broadband speed?

There are various online checkers available, for example:

When will my area go live and when will I be able to order?

To see if you are in the current plan, use your postcode to locate your property on our interactive map: https://shropshire.maps.arcgis.com/apps/webappviewer/index.html?id=ddc8d72666934ca4ab4f938050be4ee4.

You can also check availability using the information on our when and where page.

When faster broadband becomes available will my broadband connection speed get faster automatically?

No, you’ll need to upgrade your broadband package to benefit from the programme.

Where can I get more information?

If you have any further queries, please make contact: